Privacy Policy

1. Introduction

This Privacy Policy describes how TCF TEF Canada collects, uses, retains, and discloses information when you use our Service. By accessing our platform, you accept the collection and use of your information in accordance with this policy.

2. Data We Collect

We collect the following data:

• First and last name
• Email address
• Phone number (if provided)
• Navigation data (IP address, browser type, pages visited, visit duration)
• Account and purchase-related data

3. Use of Data

Your data is used to:

• Provide and maintain our Service
• Manage your account and access
• Process your payments and orders
• Contact you for support or updates
• Improve our services and analyse performance
• Comply with our legal obligations

4. Cookies & Tracking Technologies

We use cookies and similar technologies to ensure proper site functionality, analyse Service usage, and improve your experience. You can configure your browser to refuse cookies, though some features may not function correctly.

5. Data Sharing

We do not sell your personal data. Your data may only be shared with technical service providers necessary for the Service to operate (hosting, payment, email), or when required by law.

6. Data Retention

Your data is retained only as long as necessary for the purposes for which it was collected, including compliance with legal obligations. You may request deletion of your account and data at any time.

7. Your Rights

You have the following rights regarding your data:

• Right of access and rectification
• Right to erasure ("right to be forgotten")
• Right to object to processing
• Right to restriction of processing
• Right to data portability

To exercise these rights, contact us at: contact@tcf-tefcanada.com

8. Security

We implement appropriate technical and organisational measures to protect your data. However, no electronic transmission or storage system can guarantee absolute security.

9. Minor Protection

Our Service is not directed at persons under 13. We do not knowingly collect personal data from children.

10. Policy Changes

We reserve the right to modify this policy at any time. Changes are published on this page with an updated date.

11. Contact Us

For any questions regarding this policy, you can contact us:

• Email : contact@tcf-tefcanada.com
• Website : tcf-tefcanada.com